Last Updated: july 2026 

At SOLYRA CARE, we respect your privacy and are committed to protecting your personal information. We process personal data responsibly, transparently, and in accordance with applicable Swiss data protection legislation. By using this website or submitting any online form, you acknowledge that you have read this Privacy Policy. 

1. Who We Are SOLYRA CARE is a non-profit association established under Swiss law.

Data Controller SOLYRA CARE
Im Grünenhof, 25, 8625, Gossau-ZH

Switzerland Email: info@solyracare.org

Website: www.solyracare.org

2. Applicable Law We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP), its implementing ordinance, and other applicable Swiss legislation.

3. Information We Collect Depending on how you interact with us, we may collect:

• Name
• Email address
• Telephone number
• Postal address (where applicable)
• Information submitted through our contact, volunteer, donation, event or other online forms
• Messages and correspondence you send to us
• Basic technical information such as IP address, browser type, device information, and the date and time of your visit

We only collect information that is necessary for the purpose for which it is provided.

4. How We Use Your Information Your personal information may be used to:

• Respond to your enquiries
• Process volunteer applications
• Manage donations and collaborations
• Organise projects, activities and events
• Provide information you have requested
• Improve the security and performance of our website
• Comply with legal and administrative obligations

We do not sell or rent your personal information to third parties.

5. Website Hosting and Service Providers Our website is hosted and managed through Infomaniak, a Swiss provider of web hosting and digital services. To operate our website efficiently, we may use carefully selected service providers for hosting, forms, email, analytics, embedded content, maps, videos or similar technical services. These providers may process personal information only to the extent necessary to deliver their services and are required to protect your information in accordance with applicable legal and contractual obligations. Where personal information is transferred outside Switzerland, appropriate safeguards will be applied in accordance with Swiss law.

6. Forms and Communications When you submit a contact form, volunteer application, request for information, donation enquiry or any other form available on our website, you consent to SOLYRA CARE contacting you regarding your request using the contact information you have provided. Communication may take place by email, telephone or any other contact method you have voluntarily supplied. We will only use your contact details for purposes related to your request unless you have expressly agreed to receive additional communications.

7. Cookies and Third-Party Services Our website may use essential cookies required for its operation. It may also include third-party services such as embedded videos, maps or website analytics. Where required by law, these services will only be activated after you have provided the appropriate consent. For further information, please refer to our Cookie Policy.

8. Data Security and Retention We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure. Your personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.

9. Your Rights Subject to applicable Swiss law, you may request:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your information where legally applicable
• Restriction or objection to certain processing activities
• Withdrawal of consent where processing is based on your consent

To exercise any of these rights, please contact us at: info@solyracare.org For security reasons, we may request reasonable proof of identity before responding to your request.

10. Organisational Changes If SOLYRA CARE undergoes a merger, restructuring, transfer of activities, dissolution or similar organisational change, personal information may be transferred to the legal successor or the organisation assuming those activities, provided that such transfer complies with applicable Swiss law and the information continues to be used for purposes compatible with those for which it was originally collected.

11. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in Swiss legislation, regulatory requirements, organisational procedures, administrative practices or the services provided through this website. The version published on this page shall always be the current and applicable version.

12. Contact If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us.

SOLYRA CARE

Email: info@solyracare.org

Website: www.solyracare.org